Shipping
Local delivery within 20 km of Stud Park is free when merchandise exceeds $75.00, or $10.00 otherwise. More distant orders use live Australia Post Parcel Post pricing based on destination, parcel weight, and dimensions.
Help & delivery
From our pantry to yours
Clear delivery information, thoughtful packing, and help when something is not right.
Dispatch
Orders are generally packed within 1–2 business days. Tracking details are sent when your parcel leaves us.
Packing
Products travel in sealed, food-safe pouches and sturdy outer packaging designed to protect their crunch.
Returns
Keep the product and packaging and contact support for review. Support will explain the next steps after reviewing your request.
Refund help
Email hello@krunchee.com.auNeed a refund?
Refund requests are handled through support. Email your order number and a brief explanation, and the Krunchee team will reply with the next steps.